The Cleo NEP framework

Narrative, Experience and Purpose.

Our unique set of tools and services help brands go beyond awareness, connecting people with causes to drive real impact.

Narrative

Tell your story in a way that moves people.

We help brands creatively tell stories that resonate, tackling audience pain points and showing how solutions help. From insight to execution, we turn strategy into a compelling creative hook that drives engagement and action.

Narrative visual

See the narrative work in market.

Thought-leadership hubs, campaign creative and content programmes for brands like Lenovo, Brother UK and Mastercard now live in our case studies section.

Explore our work

Experience visual
Experience

Engage your audience in earn-to-give experiences.

Experience is where connection becomes participation. Each activity can be linked to a cause, so every moment of learning, moving, shopping or playing also creates measurable good.

Experience formats

Give people something worth doing.

Narrative earns attention. Experience turns that attention into an action people choose. Cleo combines games, learning, movement, commerce and immersive environments into joined-up participation that can be measured and improved. Each format below is shown as an Experience Brief: what the person does, what the client gains, what enables it and what is measured.

Play and challenge

Capability
Participant action
Joins quizzes, games and missions designed around a campaign, season or event.
Client value
Repeat participation and first-party insight instead of one-off impressions.
Enabling platform
Zenko Protocol
Measurement
Participation, completion, return rate and reward cost per action.

Learn and qualify

Live
Participant action
Completes a webinar, asset or event and unlocks a cause-linked reward by finishing the meaningful part.
Client value
A stronger intent signal for sales, plus a purpose story the brand can evidence.
Enabling platform
Zenko Learn
Measurement
Completion, profiling answers and cost per qualified action. The supplied programme comparison on the Zenko Learn page is first-party data pending final methodology sign-off.

Move together

Live
Participant action
Joins a team mission — walking, running, cycling or swimming toward a shared target.
Client value
Sustained engagement between campaign moments, team formation and a visible sponsor role.
Enabling platform
Zenko Move
Measurement
Active participants, consistency, mission completion and the funded outcome.

Shop and give

Live
Participant action
Buys an eligible product and sees the defined contribution that purchase funds.
Client value
Commerce with a story, an attribution trail and a proof record — as in the MK Dons shop-to-earn example below.
Enabling platform
Helix and Zenko Protocol
Measurement
Attributed purchases, contributions delivered and proof records issued.

Explore and buy

Capability
Participant action
Explores a branded 3D environment — a demo centre, venue or shop — and buys in context.
Client value
Deeper product discovery and a shorter path from interest to checkout.
Enabling platform
Pavia and Helix
Measurement
Visits, interactions and attributed commerce inside the environment.

Better loyalty starts with useful value.

Cleo designs reward mechanics around actions people already want to take — learn something, move with a team, buy from a partner, play along or complete a shared mission. Sponsor-funded rewards, recognition across formats and cause-linked choices sit on one connected, consent-based participant record. The goal is repeat participation with transparent rules, not another points balance nobody understands.

Learn to earn

Learn-to-earn

Turn education and enablement into tracked action.

Pay to earn

Pay-to-earn

Reward meaningful spend and commercial participation.

Shop to earn

Shop-to-earn

Connect purchases to loyalty and measurable good.

Move to earn

Move-to-earn

Use activity, sport and movement to drive engagement.

Fans buying a special edition MK Dons shirt also provided a school meal for a local child.

The shop-to-earn example that turned loyalty into community good — now part of Cleo Sport. Watch the example →   See the proof →

Purpose

Turn participation into measurable good.

Our Earned Purpose™ platform powers every engagement programme. Purpose is not claimed — it is earned through what you enable.

Whether logging activity, playing a mobile game, learning, moving or shopping for a branded product, every action can be tracked and connected to a cause — from reforestation to carbon and social-impact activity.

Purpose visual
Purposeful partners

Proof matters.

Cleo works with credible purpose and verification partners so impact can be measured, reported and trusted.

Concept

A designed experience, honestly labelled. Not presented as a deployment.

Pilot

Running with a defined group, scope and success measure.

Live

In market and operating, with measurement in place.

Evidenced result

A claimed outcome with a source, a date and a denominator attached.

Every public number Cleo publishes should carry its source, date and denominator. A transaction record proves a transaction occurred — it does not, by itself, prove the quality or delivery of the outcome it funded.

Earth9VerraVCSEden Reforestation ProjectsUN Sustainable Development Goals
Services

Specialist services, built on the framework.

Alongside connected campaigns, Cleo runs a set of specialist services for enterprise and channel brands.

Channel Performance Tracker

Live

An audit service for IT vendors and channel brands: a structured review of partner and channel marketing performance, delivered for Brother UK and now offered to the wider vendor community.

About the tracker →

AI agents and companions

Live

Embedded agents, interactive video and conversational follow-up that turn campaign interest into qualified conversations — designed around approved knowledge and human handover.

How Cleo designs AI agents →

Platforms and Earned Purpose

Live

Zenko, Helix, Pavia and the Earned Purpose platform power the earn-to-give mechanics behind our campaigns — owned infrastructure, not rented tools.

Explore the platforms →

Case studies

Our work

ESG and CSR programmes, demand generation, events, partner marketing and perception-changing campaigns — see the work behind the framework.

Explore our work →